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FAQ
What is the return policy?
We want you to feel comfy in your purchase! If you're not satisfied, you can exchange your product, receive store credit for free, or request a refund (with a $25 return shipping fee & restocking fee). Just ensure the items are unused and in their original packaging.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
Shipping times vary based on your location. In Australia, standard delivery typically takes 3-6 business days, while express delivery takes 2-4 business days. We offer free shipping for orders over $100 AUD!
Can I track my order?
Absolutely! Once your order has shipped, you will receive a tracking number via email so you can easily monitor its journey to your doorstep.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
